Teams is organized around … teams! Within a specific team, users can create different channels to organize communication by topics. In September 2017, Microsoft announced Teams will eventually replace Skype for Business. Users can access it via a web interface, via a dedicated software application or directly from their smartphones. Teams can also be integrated with a variety of add-ons to increase the efficiency of co-workers. Messaging, phone calls, video meetings, and file sharing are all available from one single workspace. Part of the Office 365 applications, Microsoft Teams is a cloud-based application build to enhance collaboration in a company. ” This is the main motivation to integrated Dynamics 365 within Microsoft Teams.īefore diving into this integration, let’s explained briefly to Dynamics’s folks what Teams is about. ![]() The average worker is collaborating with more people, more often, and in more dynamic ways. As explained by Microsoft, “today’s business processes often require business groups to collaborate across departments when working on a sales opportunity, marketing campaign, or to solve customer support issues.
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